Holzcluster Steiermark > General Terms and Conditions of Business

General Terms and Conditions of Business

Holzcluster Steiermark GmbH

Status December 2018

The General Terms and Conditions of Business shall apply to all events and trips for which Holzcluster Steiermark acts as (co-) organiser unless diverging conditions of participation are specified for the individual event. The General Terms and Conditions of Business furthermore apply to Cluster Partner agreements of Holzcluster Steiermark GmbH concluded with partner companies.

1 General Terms and Conditions of Business for Cluster Partners of the Styrian Holzcluster

Holzcluster Steiermark GmbH shall conclude contracts with users for current and future supplies and services in conjunction with the Cluster Partnership solely subject to the present General Terms and Conditions of Business. Other general terms and conditions of business shall not form part of the contract unless accepted as such by Holzcluster Steiermark GmbH in writing only.

1.1 Formation of contract

The contract shall come into being on acceptance of the order by Holzcluster Steiermark GmbH, which shall be effected by dispatch of confirmation of the conclusion of contract by post or e-mail.

1.2 Prices and terms of payment

Unless agreed otherwise in the contractual order, the prices specified in the registration form shall apply to Cluster Partners. Value-added tax at the statutory rate shall be additionally charged. We reserve the right to adjust our prices. The Cluster Partner fee shall become due each calendar year in arrears.
Payments shall be due without deduction within 14 days after receipt of invoice unless agreed otherwise. Following default an administrative fee of €5.- shall be charged with the first payment reminder and an administrative fee of €10.- with the second payment reminder. In the event of default Holzcluster Steiermark GmbH shall be entitled, following written notification, to suspend its services until the receipt of full payment.
The obligations incumbent on Holzcluster Steiermark GmbH shall be determined solely by the scope and content of a contractual order accepted by Holzcluster Steiermark GmbH and of the published scope of services.

1.3 Term of contract

The contract shall be concluded for a limited period of one year. The contract shall be automatically renewed unless terminated in writing by one of the parties by means of a letter sent by recorded delivery before the term of contract comes to an end.
Either contracting party may terminate the contract at any time for good cause. Good cause shall in particular include where one of the contracting parties fails to comply with his contractual obligations despite the issue of a reminder to this effect or where the services are frustrated either wholly or partially by force majeure or by third-party intervention which cannot be averted with economically justifiable means. This shall not give rise to a claim for pro-rata reimbursement of any annual fees on the part of the partner company.

1.4 Data protection and security

Holzcluster Steiermark GmbH shall be entitled to store and process data and image material in addition to processing in accordance with the contractual order (data acquisition sheet).
Neither this data, nor content-related, nor other customer data shall be disclosed to third parties. The only exceptions for the disclosure of data shall entail legal requirements or needs for processing according to the contractual order or for the purposes of business development and/or project preparation for the Cluster Partner. The contracting party gives his consent in this regard.
Holzcluster Steiermark GmbH shall take all known and technically feasible measures to protect the stored data. Holzcluster Steiermark GmbH shall however bear no responsibility should a party succeed in accessing this data by unlawful means and making further use of same. The assertion of claims by the contracting party or third parties against Holzcluster Steiermark GmbH in such context shall be excluded by mutual agreement.
Holzcluster Steiermark GmbH reserves the right to make further use of the data (image and data material) acquired by the company during the partnership, including after the partnership has ended.
With the partnership the Cluster Partner gives his explicit consent to the receipt of electronic information of Holzcluster Steiermark GmbH pursuant to the Austrian Telecommunication Act (TKG 2003 – Section 107) and the EU General Data Protection Regulation (GDPR). This can be revoked by the Cluster Partner in writing at any time.
Holzcluster Steiermark GmbH shall store the data supplied by the Cluster Partner and make it available on the website. This data is company data, whereby the Cluster Partner gives his explicit consent to its storage, processing and publication on the Internet with his application for partnership and the contractual content is identical, with the exception of personal data, which is stored and processed for internal purposes only. Holzcluster Steiermark GmbH shall disclose this data by making it available to interested parties and prospects on the website, whereby disclosure of the data shall constitute one of the services provided to Cluster Partners by Holzcluster Steiermark.

2 General Terms and Conditions of Business for events of the Styrian Holzcluster

By registering for an event, the participant or interested party gives his consent to the General Terms and Conditions of Business and agrees to be bound by same. By participating in the event, the participant agrees to comply with the organiser’s rules for the event and company regulations applicable in each case.

2.1 Storage of data

By giving your contact data (incl. consent), you agree that this data may be processed for the purpose of mailing invitations to events, news about the branch and newsletters and be communicated as necessary to print shops and IT service providers for the purpose of mailing the above information. To enable optimal networking within the branch, this data can be accessed by both Holzcluster Steiermark GmbH and the majority shareholder proHolz Steiermark. This consent can be revoked in writing at any time without stating reasons for doing so by contacting: schmid@holzcluster-steiermark.at.
Participants furthermore give their revocable consent (organiser to be notified in writing or by e-mail only) that their first and last names and may be published in a list of participants together with the name of their company.

2.2 Change in programme or cancellation

As the events form the subject of long-term planning, changes in the programme may come about, e.g. in relation to speakers/dates/event venue, etc., whereby we reserve the right to effect such changes. Where it is necessary to cancel an event for organisational reasons (e.g. sickness of a speaker or other unforeseen events), no entitlement to staging of the event shall accrue; any participant fees already paid shall be reimbursed without deduction. Compensation for any further expenditure of whatever nature (e.g. fares, loss of earnings, travel and/or accommodation costs, etc.) shall be excluded. Where substitute speakers are provided, no entitlement to reimbursement shall accrue.

2.3 Photography / Filming

To avoid copyright disputes, it is not permitted without the organiser’s explicit consent to make video or audio recordings or to take photographs during an event. By registering, participants give their irrevocable consent to any image or sound recordings of themselves and to unrestricted usage, distribution and publication of these recordings in amended or unamended form for the purposes of reporting about an event or promotion of the services offered by the organiser, including on the organiser’s website and on social media.
Participants can naturally object at any time to the publication of photographs and/or videos, possibly not showing participants in their entirety. To exercise your right of objection, please send an e-mail to schmid@holzcluster-steiermark.at.

2.2 Liability for events and/or educational trips

Holzcluster Steiermark GmbH shall not be liable for personal injury or damage to property occurring in the framework of events/trips. Compensation for consequential damage (caused by defects) or losses of a purely financial nature against entrepreneurs shall be excluded. No liability can be accepted under any circumstances for the correctness of information provided in event documentation or skills acquired at an event.

3 General information

Where personal designations are gender-specific, they refer to men and women to an equal extent. Should individual provisions of the present General Terms and Conditions of Business be or become invalid, the validity of the other General Terms and Conditions of Business shall not be affected thereby. The legal venue shall be the locally competent court having jurisdiction as regards the subject matter.


You can get in touch with us using the following contact data:

Holzcluster Steiermark GmbH
Reininghausstraße 13a
A-8020 Graz
T +43 316/587850